Responsible Gaming

Introduction

Gambling should always be a form of entertainment, not a way to earn money or solve financial problems. Never bet more than you can afford to lose, and never chase losses.

Age Verification

You must be 18 years or older to gamble in the UK, or the legal age in your local jurisdiction. Underage gambling is illegal. We strongly encourage parents and guardians to use parental controls and monitor online activity.

Warning Signs of Problem Gambling

Ask yourself these questions. If you answer “yes” to any, please seek help:

• Do you chase losses by gambling more to try to win back money?
• Do you hide your gambling from family or friends?
• Do you gamble to escape stress, anxiety, or depression?
• Do you spend more time or money gambling than you intended?
• Have you tried to cut down or stop gambling but couldn’t?
• Do you borrow money or sell possessions to fund gambling?
• Has gambling caused problems with relationships, work, or finances?

Self-Help Tools

Most licensed operators offer practical tools to help you stay in control:

• Deposit limits: cap how much you can deposit daily, weekly, or monthly.
• Loss limits: set a maximum amount you can lose in a given period.
• Reality checks: receive reminders of how long you have been playing.
• Self-exclusion: block access to your account for a chosen period or indefinitely.

You can also install blocking software and use bank transaction blockers to restrict gambling payments.

Support Organisations

• UK: GamCare – free information, support and counselling. Also GamStop – free self-exclusion scheme for UK-licensed sites.
• Australia: Gambling Help Online
• Canada: Responsible Gambling Council
• United States: National Council on Problem Gambling
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
• Other countries: please contact your local national gambling support organisation or search for “problem gambling help [your country]”.

Seek Help

If you or someone you know has a gambling problem, please seek help today. You are not alone, and support is free, confidential, and available 24/7. Contact GamCare on 0808 8020 133 (UK) or visit the organisations listed above.